We are happy to address any concerns regarding your order, please e-mail Orders@Bemagenta.com or contact us at (855) 825-8222. Our Customer Service Team is available Monday through Friday from 8:00 a.m. to 5:00 p.m. Central Standard Time (CST). Please know we can help you more quickly if you have your order number ready.
To order your T-Mobile or Metro uniforms, click here. For customer service questions regarding your uniform please contact us at 1-800-424-9272.
If you need to change or cancel an order, please contact us immediately at (855) 825-8222 as there may be a chance that we have processed your order for shipment. We will take all reasonable steps possible to accommodate your request.
Your order will be shipped via UPS Ground unless you choose an expedited shipping option.
Orders ship within 24–48 hours (Mon–Fri). During product launches or promos, please allow 7–10 business days.
Orders with Next Day Shipping must be placed by 2pm EST in order to guarantee next day delivery.
Saturdays are not regular scheduled shipping days. If you need your order shipped via overnight, please contact Customer Service once your order is placed to arrange for Saturday delivery.
Please allow 3-10 business days for delivery. During product launches or promotions, please allow 8-15 business days for delivery.
All purchases should be made via Credit Card
HALO is registered to collect and remit sales tax in all states where there is a tax. Applicable shipping charges and sales tax will be invoiced at the time of shipment.
We are happy to assist you if your order contains defective merchandise or if you need to exchange sizes. Please e-mail Orders@Bemagenta.com or contact us at (855) 825-8222 to arrange for replacement merchandise or a refund.
Gift Certificates are NOT eligible for returns. eGift Certificates do not expire. Cart totals that exceed the eGift certificate balance will require payment by credit card for the remaining balance. We are not responsible for lost, stolen, or unauthorized use of this certificate. This eGift certificate is nontransferable after use and cannot be redeemed for cash.
We sure can! Please click HERE to contact us about special orders.
All promotions are valid while supplies last and apply to online purchases only. Discounts are applied before taxes and shipping. Promotions are not valid on previous purchases, or for cash or gift certificate redemptions.