Shanna

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  • Job Title: Facility Manager
  • T-Mobile Tenure: 4 years
  • Fun Fact: I’ll be earning my first college degree in November 2026 at 47 years old. A Bachelor’s in Computer Science with a focus on Software Engineering.

Rashaan

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  • Job Title: Sr. System Design Engineer
  • T-Mobile Tenure: 8 years
  • Fun Fact: I’m a huge theme park fan! I’ll optimize your ride strategy and sprinkle in random ride facts along the way.

Luna

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  • Job Title: Sr. Magenta Ambassador
  • T-Mobile Tenure: 12 years
  • Fun Fact: I’m a Folklorico teacher for kids.

Mahesh

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  • Job Title: Product Manager
  • T-Mobile Tenure: 7 years
  • Fun Fact: I have summited Kilimanjaro.

Sarah

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  • Job Title: Sr. Enterprise Business Continuity Manager
  • T-Mobile Tenure: 11 years
  • Fun Fact: I love traveling or hanging out with my golden retriever!

Kwadwo

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  • Job Title: Principal Program Manager
  • T-Mobile Tenure: 13 years
  • Fun Fact: I’ve been to 5 of the 7 continents of the world, I speak multi languages (English, Twi, German, Portuguese, and Spanish) and I love biking long distance.

Janavie

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  • Job Title: Business Program Manager
  • T-Mobile Tenure: 2.5 years
  • Fun Fact: I’ve done some hand modeling shoots decades ago.

Colton

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  • Job Title: Sr. Customer Experience Manager
  • T-Mobile Tenure: 10 years
  • Fun Fact: Pre-T-Mobile – I used to work in television!

Kiara

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  • Job Title: Product Marketing Manager
  • T-Mobile Tenure: 3.5 years
  • Fun Fact: I have a podcast where I review 20+ year old movies, tv shows and music.

Michael

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  • Job Title: Sr. Segment Marketing Manager
  • T-Mobile Tenure: 16.5 years
  • Fun Fact: I’ve been collecting sports cards since 1986. My oldest card is a 1958 Topps – Johnny Unitas.

Jonathan

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  • Job Title: Consumer Group – Consumer Field Reporting
  • T-Mobile Tenure: 7 years
  • Fun Fact: I speak two languages and two dialects.

Elisha

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  • Job Title: Sr. Designer, Instructional
  • T-Mobile Tenure: 11 years
  • Fun Fact: I enjoy painting and most often paint portraits (family members, co-workers, one of our dogs).

Jerry

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  • Job Title: Sr Manager, Segment Marketing
  • T-Mobile Tenure: 3 years
  • Fun Fact: Seattle kid through and through, I am an avid sneaker collector and love matching sneakers to our Branded Gear, and self-proclaimed Fast-Food Connoisseur.

Melodie

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  • Job Title: Product Manager, Technical
  • T-Mobile Tenure: 10 years
  • Fun Fact: I am a 2-time self-published poetry author passionate about inspiring others to transform struggle into strength, celebrate their growth, and embrace their journey.

Chris

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  • Job Title: CRM Capabilities Manager
  • T-Mobile Tenure: 3 years
  • Fun Fact: I have never owned a pair of jeansand bought my first pair for this photoshoot!

Alex

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  • Job Title: Customer Retention Strategy Manager
  • T-Mobile Tenure: 3 years, 2 months
  • Fun fact: I am a citizen of two countries.

Makaela

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  • Job Title: Operations Manager, Handset Research Team
  • T-Mobile Tenure: 18 years
  • Fun fact: I love wine and cooking! I used to own a charcuterie business.

Samuel

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  • Job Title: Visual Merchandising
  • T-Mobile Tenure: 5 years
  • Fun fact: I own a clothing brand as a side hustle

Sujhan

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  • Job Title: Consumer Group – Consumer Field Reporting
  • T-Mobile Tenure: 2 years
  • Fun fact: I love cloud-watching and am unapologetically Team Pineapple Pizza

Jared

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  • Job Title: Sr. Customer Experience Manager
  • T-Mobile Tenure: 15 years
  • Fun fact: I’m a proud member of LGBTQ+ community, nature enthusiast who loves hiking and exploring the outdoors with my partner. I’m also a bit of a car guru, loving all things related to cars from the ground up!

Jennifer

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  • Job Title: Sr. Customer Retention Strategy Manager
  • T-Mobile Tenure: 11 years
  • Fun fact: I take a trip every year with my 12 closest lady friends

Justin

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  • Job Title: Manager, Customer Experience
  • T-Mobile Tenure: 15 years
  • Fun fact: I learned to cook from my grandfather who grew up in the southeast US. Gumbo, jambalaya and BBQ baked beans were some of our favorites!

Alicia

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  • Job Title: Sr GTM Manager
  • T-Mobile Tenure: 17 years
  • Fun fact: I was born on National Coffee Day and drink too much of it.

Anthony

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  • Job Title: Supply Chain Planner
  • T-Mobile Tenure: 14 years
  • Fun fact: I love traveling the world and have visited more than 16 countries.

Tim

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  • Job Title: Manager, Business Systems Analysis
  • T-Mobile Tenure: 12 years
  • Fun fact: I love learning new skills – currently learning some gymnastics moves and cake decorating!

Santanna

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  • Job Title: GTM Manager
  • T-Mobile Tenure: 13 years
  • Fun fact: I married my High School Sweetheart.

Hanh

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  • Job Title: Corporate Receptionist
  • T-Mobile Tenure: 8 years
  • Fun fact: During my free time, I like to go Hello Kitty hunting, aka shopping for Sanrio goodies!

Maddie

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  • Job Title: Magenta Ambassador
  • T-Mobile Tenure: 2 years
  • Fun fact: I’ve been to over 100 concerts and love live music!

Frank

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  • Job Title: Experience Store Manager
  • T-Mobile Tenure: 9 years
  • Fun fact: I'm an avid golfer! Every now & then I also talk to the groundskeepers on the course for tips for my lawn!

Grace

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  • Job Title: Experience Store Manager
  • T-Mobile Tenure: 9 years
  • Fun fact: I serve in the military as well.

Josh

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  • Job Title: Experience Store Manager
  • T-Mobile Tenure: 8 years
  • Fun fact: Big music lover and concert goer. Love DJing in free time and spending time with friends & family.

John Lee

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  • Job Title: Specialist, Benefits
  • T-Mobile Tenure: 6 years
  • Fun fact: Was a photographer and former DJ outside of T-Mobile.

Benji

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  • Job Title: Coach, Associate Technical Care
  • T-Mobile Tenure: 4 years
  • Fun fact: I have been in 3 lines of the business on the customer care side of T-Mobile; Account Expert, Customer Resolution Expert, then Tech Expert turned Technical Care Associate Coach. I also have a side hustle where I buy and sell rare collectibles toys and trading cards.

Sherri

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  • Job Title: Corporate Receptionist
  • T-Mobile Tenure: 20 years
  • Fun fact: I have worked as a receptionist for T-Mobile over 20 years and met a lot of really cool people. From Tony Hawk to Seahawks, Doug Baldwin, and Bobby Wagner, and the list goes on.

Claire

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  • Job Title: Coach, Technical Care
  • T-Mobile Tenure: 2 years
  • Fun fact: I love Pokemon, Legos, and spending time with my kids!

Zay

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  • Job Title: Sr. Trainer, Care
  • T-Mobile Tenure: 6 years
  • Fun fact: I'm a walking jukebox. I'm always singing some random song * in the perfect key *

Stefanie

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  • Job Title: Expert, Account Care
  • T-Mobile Tenure: 7½ years
  • Fun fact: Love watching reality TV like Real Housewives or Kardashians.

Victoria

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  • Job Title: Expert, Account Care
  • T-Mobile Tenure: 1½ years
  • Fun fact: I have my Bachelors of Fine Arts, Fashion Design and love doing super fun makeup for raves, I even made myself look like the Cheshire Cat once.

Lily

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  • Job Title: Sr. Business Planning Manager
  • T-Mobile Tenure: 4½ years
  • Fun fact: I have an unshakable love for cooking challenges and embrace every opportunity to turn a mundane vegetable into a star ingredient.

Adrian

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  • Job Title: Sr. Customer Experience Manager
  • T-Mobile Tenure: 13 years
  • Fun fact: I am a professional MMA Fighter!

Kellie

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  • Job Title: Sr. Manager
  • T-Mobile Tenure: 15 years
  • Fun fact: I love to play golf!

KIRBY

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  • Job Title: Account Manager, Assurance Wireless
  • T-Mobile Tenure: 18 years
  • Fun fact: I am married to my high school sweetheart. We’ve known each other since the 7th grade!